The Solution for
Digital Patient-Practice Communication
Communicate directly with your patients – fast, secure and privacy-compliant. Send messages, appointment suggestions or documents conveniently via a central chat – on all devices, available anytime.
Secure and GDPR-compliant
Features
Fast, uncomplicated, secure & free: Communicate online with your doctors and therapists. MeetOne is the solution for digital patient-practice communication.
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Manage conversations
All your conversations and doctor-patient communication in one place.
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Send attachments
Send images, DocX or Excel documents and other formats.
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System messages
System messages help support patients specifically in the treatment process.
Patient Management
Quickly find the right patient communication – structured and organized
Keep track of your entire patient base – with search function, filter options and direct access to every ongoing conversation. This allows you to get exactly where the exchange or need for action is with just a few clicks.
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Patient search
Easy finding of patients by first or last name and patient ID.
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Patient filter
Filter patients by treatment duration, activity and other criteria.
Patient Data
All patient data and documents at a glance: profiles, notes, prescriptions and questionnaires – all clearly organized in a sidebar.
Keep all relevant information in view – without having to jump between views. The sidebar enables continuous, structured care and ensures that everything important is at hand exactly when it's needed.
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Patient profile
All relevant patient data at a glance – clear, central and always up to date.
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Journaling
Note observations, thoughts or prescription-related hints – directly in the patient's history.
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Prescriptions
A quick overview of all prescribed medications – organized and traceable.
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Questionnaires
Access to completed and open questionnaires – structured, analyzable and patient-focused.
The most frequently asked questions answered:
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Am I allowed to use MeetOne?
Yes, the MeetOne Messenger may be used by all licensed doctors and psychotherapists for secure communication with patients. The messages are end-to-end encrypted and comply with all data protection regulations.
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What are the technical requirements for the video consultation?
The MeetOne Messenger works on all internet-capable devices - smartphone, tablet or computer. No app installation is required as everything runs through the secure web browser. A stable internet connection is sufficient to send messages, images and documents.
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Are sessions time-limited?
No, messenger communication is unlimited in time. You can send and receive messages at any time, regardless of office hours or appointments. The chat history is securely archived and accessible to both parties at any time.
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What kind of support does MeetOne offer?
Our support team helps with all questions about the messenger - from initial setup to daily use. We offer phone support, email help and online tutorials. We respond quickly and competently to technical problems.
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Is there a cancellation period?
The MeetOne Messenger can be booked flexibly. With monthly billing, you can cancel at any time at the end of the month. Annual contracts have a 3-month cancellation period. The first 30 days are a free trial period.
Request a demo today and try it out.
Experience how easy and secure digital communication between practice and patient can be – via chat, including appointment suggestions and file sharing.